My Duo doesn't fit properly with my phone case on, what should I do?

Some phone cases unfortunately don't allow the Duo to fit in all the way. To get around this, we have two solutions!

1) You can use an extender for the Duo and continue using your current case. We suggest using this one from Amazon, as some other extenders may not work with the Duo.

2) You can use a case that has a wide bottom:

Here are a few options that should work! These can be purchased on Amazon for about $8:

iPhone 5, SE, 5S | iPhone 6, 6S | iPhone 6+, 6S+ | iPhone 7, 8 | iPhone 7+, 8+ | iPhone X | iPhone XS | iPhone XS Max | iPhone XR | iPhone 11 | iPhone 11 Pro | iPhone 12, 12 Pro | iPhone 12 Pro Max | iPhone 12 Mini | iPhone 13 | iPhone 13 Pro

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